Frequently Asked Questions

  • Customs clearance in Australia is the process of getting government approval for goods to enter or leave the country. It includes submitting the correct documentation, paying applicable duties and taxes, and complying with customs and biosecurity regulations.

    A licensed customs broker ensures faster clearance and avoids delays or penalties.

  • While not always required, a licensed customs broker is highly recommended. Brokers ensure accurate documentation, proper duty calculation, and full compliance with Australian customs and biosecurity laws, reducing delays, fines, and shipment risks.

  • The below is a list of documents that will typically be required:

    • Commercial invoice

    • Packing list

    • Bill of lading or airway bill

    • Permits for regulated items
      Correct documentation ensures smooth customs clearance and minimizes inspections or delays.

    Additional documents may be required based on the commodity being imported.

  • Duties and taxes depend on the type of goods, declared value, quantity, and country of origin. Each product is classified using an HS code, which determines the duty rate. GST may also apply. Correct classification prevents overpayment and ensures compliance.

  • An HS (Harmonized System) code is an international classification for goods. Accurate HS codes ensure proper duty and tax calculation, avoid delays or penalties, and help comply with customs regulations. Licensed customs brokers can assign correct codes for all shipments.

  • Some goods, including firearms, chemicals, certain foods, and plant or animal products, are restricted or prohibited. Special permits may be required. Compliance with customs and biosecurity rules is mandatory to avoid fines or seizure.

  • Quarantine clearance ensures imported goods do not bring pests, diseases, or harmful organisms into Australia. Items may require inspection, treatment, or certification before release. Licensed customs brokers coordinate with biosecurity authorities to streamline this process.

  • Below are key authorities and agencies that work with or support the Australian Border Force (ABF) on import/export, customs clearance, quarantine/biosecurity, and related regulatory matters: