Our Services

At Independent Customs Brokerage, we provide expert customs and trade services tailored to businesses at every stage — from small start-ups taking their first steps into importing, to well-established companies managing complex international supply chains.

We understand that smaller businesses often need extra support and clear guidance, and we take pride in offering personalised service that simplifies the process from start to finish. Whether you’re navigating your first import or managing ongoing shipments, we ensure your goods move efficiently, compliantly, and without unnecessary delays.

For larger organisations, we deliver the same level of precision and reliability, with the flexibility and responsiveness that only an independent brokerage can offer. Our experience across a wide range of industries means you can trust us to handle your customs requirements with accuracy, care, and professionalism.

Customs Clearance

  • Lodging import and export declarations with the Australian Border Force all transport modes -sea freight, air freight, post and courier:

    • Full import Declarations

    • Self-Assessed Clearances

    • CPD and ATA Carnets

    • Unaccompanied Personal Effects Clearances

    • Export Declarations

    • Postal Clearances

    • Carry on Clearance (pre and post arrival)

  • Classifying goods under the correct HS (Harmonized System) / tariff codes.

  • Calculating and advising on customs duties, GST, and other import taxes.

  • Managing tariff concessions, free trade agreements (FTAs), and duty refunds.

  • Ensuring compliance with biosecurity and prohibited/restricted goods regulations.

  • Ensuring compliance with export controls and restricted goods lists.

Biosecurity & Quarantine (DAFF)

  • Coordinating inspections, fumigation, and treatment certificates

  • Lodging import permits and biosecurity documentation with the Department of Agriculture, Fisheries and Forestry

  • Advising clients on import conditions for agricultural, food, or plant/animal goods or services.

Tariff Consulting & Trade Advice

  • Identifying Free Trade Agreement eligibility (e.g., AUSFTA, CPTPP, CHAFTA)

  • Determining correct tariff classifications and duty rates

  • Applying for tariff concessions, customs valuation rulings, or Advance Rulings

  • Reviewing prior imports for duty recovery opportunities

Consulting & Compliance Support

  • Assisting with customs investigations or ABF queries

  • Auditing import / export documentation for compliance

  • Providing training on customs compliance and border regulations

Wholesale Customs Clearance

Wholesale Customs Clearance services tailored for freight forwarders and businesses handling large-volume imports.

We manage all aspects of customs clearance, including compliance with Australian regulations, accurate documentation, and coordination with freight and logistics partners.

Our service ensures that high-volume shipments move efficiently through customs, minimising delays and avoiding penalties. By streamlining the clearance process, we allow freight forwarders to focus on their operations and business growth.

Customs clearances the either under Independent Customs Brokerage Corporate Licence or as an addition to your already existing customs team. Let us know what your after and we will work with you for seamless processing.

A large cargo ship docked at a port with blue shipping cranes overhead, carrying multiple containers.
A winding road runs alongside a body of water through a mountainous landscape under a cloudy sky.
An airplane parked at the gate during sunset at an airport, with ground crew and equipment around it, including tug vehicles and luggage carts.

Contact us

Share a few quick details and we’ll reach out shortly. Whether this is your first shipment or you regularly manage imports, our team is here to provide expert guidance and ensure a smooth, compliant customs process from start to finish.